Privacy policy
Last Updated: July 23, 2026
Welcome to Lorenvos. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, lorenvos.us, purchase our products, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect the following personal information when you place an order, create an account, subscribe to our newsletter, or contact us:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
- Communications with our customer support team
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral URLs
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and customer experience.
- Prevent fraud and unauthorized transactions.
- Comply with legal obligations.
- Send promotional emails if you have chosen to receive them.
3. Payment Information
Payments are processed securely through trusted third-party payment providers. Lorenvos does not store your complete credit or debit card information on our servers.
Payment providers process your payment information according to their own privacy and security practices.
4. Cookies
We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
- Payment processors.
- Shipping and logistics providers.
- Website hosting and technology providers.
- Marketing service providers (where permitted).
- Government authorities when required by applicable law.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to certain processing activities.
- Withdraw consent where applicable.
- Request a copy of your personal information.
To exercise your privacy rights, please contact us using the information below.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Lorenvos
Address:
512 Pine St.
Mabton, WA 98935
United States
Support Email:
support@lorenvos.us
Contact Email:
contact@lorenvos.us
Phone:
+1 (509) 439-7708
WhatsApp:
+1 (509) 439-7708